We manage your claims
Our insurance brokerage in Tenerife and Las Palmas specializes in claims processing and management, always guaranteeing the efficient defense of our clients' interests against insurance companies. At Canarisk, we provide our clients with the appropriate advice and make available all the necessary resources to ensure their claim is resolved favorably.
Contact us now and we will help you solve your claim!
We can help you in managing your claims! To do this, sign the letter of appointment of your policy
Do you have problems with your sinister? At Canarisk we advise you and we can manage any claim from individuals or companies. Sign the broker appointment letter to be able to access your claim file and help you resolve the incident.
What are the advantages of our claims management?
Analysis
We analyze the cause and the damages produced, and the fit of these in the coverage of the policy
Procedure
We monitor the claim and ensure compliance with the deadlines and the correct resolution
Claims
We offer the best defense against companies and before administrative or judicial instances
How long does insurance have to pay a claim?
The Insurance Contract Law, article 18, establishes that the insurer must pay the minimum amount known by it within a maximum period of 40 days from the notification of the claim by the insured.
What is sinister?
The loss is defined as an accidental, sudden and unforeseen event that causes damage to the insured property.
What happens if the home repair is urgent and the insurance repairers take time to come?
One of the insured's obligations in the event of an accident is to reduce its consequences. Therefore, if the repair of the damage is urgent, the insured may proceed to repair the damage by their own means. It is advisable to take photographs and keep the remains or vestiges in case the company requires expert verification.
Can I collect compensation and not repair with the insurance repairers?
There is no obligation that the damage has to be repaired by the professionals appointed by the company, so you can collect compensation and repair yourself with your trusted professionals.
What is the purpose of signing the friendly part in car accidents?
The signature of the declaration or friendly part by the drivers of the vehicles involved in an accident, facilitates the processing and speeds up the deadlines for resolving the accident.
What is the total loss of a vehicle?
Total loss means that the cost of repairing the vehicle is greater than its market value, that is, the value the vehicle had before the loss.
How long does it take for the insurance expert to come?
In car accidents, the expert will always go to a workshop on the date indicated, requesting it one day before. In various claims, the intervention period ranges between 24/48 hours. Although in urgent cases, this period can be shortened.
What can I do if I disagree with the insurance adjuster?
If you are not satisfied with the opinion of the insurance expert, you can appoint a private expert who contrasts the valuation of the first. If both experts do not reach an understanding, a third independent expert may be appointed to act as arbitrator. All this is regulated in article 38 of the Insurance Contract Law.
Can interest on arrears be claimed from the insurer?
You can claim late payment interest from the insurance company if the compensation payment is delayed by more than 90 days from the date the claim was reported. Furthermore, you should know that after 40 days, the company must pay the minimum amount it has known up to that point.
Do you want more information or
ask us about your case?
